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Title:  Head of QA - Remote

Job ID:  2037

Chicago, IL, US

Category:  Information Technology

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 

We are looking for technical team members at all levels who want to push themselves to deliver best in market SaaS solutions. We offer a challenging environment where you will have to grow, adapt and use your skills consistently. Our customers rely on us in the moments that matter. Engineering delivers on that promise.

The Head of QA delivers results and is focused on execution by:

  • Owning and advancing the QA systems and processes for the organization.
  • Leading from the front on managing risk, handling trends, and implementing modern practices.
  • Coach and advocate on core testing principles around: functionality, reliability and usability.
  • Generating the vision for what the practices of testing are for the organization.
  • Being an active participant in all the product delivery process.
  • Building a matrixed team for success focused on winning for the firm and the team.
  • Setting and achieving difficult goals through motivation and execution.



  • Take Responsibility. Lead the team through example and take an ownership stake in the product roadmap planning, execution and delivery.
  • Deliver working, operational, high quality software through QA consistently.
  • Principled. Create a focus inside the team to tightly align goals, concerns and engineering principles.
  • Management. Maintain team management structures for individuals, leads and career progression.
  • Efficient. Pride yourself on using what you have to the best of your abilities. Be it current talent, budget, software stack – make the most out of everything before starting over.
  • Scale Yourself. Generating quality and managing risk is not easy. This role requires multiplying your impact through operational problems, bugs, requirements and processes. Be willing to take this on yourself and create more versions of yourself to deliver.
  • Automate. Align to the idea of software testing software and don’t build human silos.
  • Be flexible in your expectations, goals, and technology choice by adapting to change.
  • Challenges team members.
  • Recruit, train and build teams for success.



  • Strong leadership skills – ability to motivate people, instill accountability, perform under pressure and optimize the team's resources to attain the business goals.
  • Excellent knowledge of new technology trends and its applications for new products in the marketplace.
  • Excellent Knowledge of QA and Software Engineering Discipline, including hands-on knowledge of testing techniques, automation options, risk management and basic system engineering.
  • Strong verbal, presentation, and written communications skills for technical and non-technical audiences.
  • Bachelor’s degree or equivalent experience.
  • 8 years of experience leading QA or software product development teams.
  • 10+ years of QA or software development on revenue generating systems and applications with a record of success.


It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability.  You can request a reasonable accommodation by sending an email to #TalentknowsTalent


Nearest Major Market: Chicago

Job Segment: Quality Assurance, Testing, Technology