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Title:  QA Manager

Job ID:  2947

Chicago, IL, US


Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 


Reporting to Head of Quality, the QA Manager is a hands-on technical leader who defines QA strategy and manages quality Engineers as a guild with focus on quality best practices. The QA Manager is responsible for identifying opportunities to increase quality, identify quality gaps and reliability while mitigating risk throughout the platform. The role provides expertise throughout the entire project lifecycle with a strong sense of ownership over results. They will increasingly broaden the scope and maximize effectiveness of the quality assurance function through modernization, standardization, creating awareness and collaborating cross-functionally.


  • Acting as Quality advocate
  • Facilitate recurring and ad-hoc meetings with QA teams ( OneXOne , Sprint Demos, Release Go/No Go , QA metrics and dashboards review)
  • Helping teams identify and manage risks and test dependencies.
  • Guide QA engineers on effective Bug reporting.
  • Enforces acceptance criteria practice with proper test estimation.
  • Create Quality metrics, dashboards and GANTT charts
  • Identify testing bottlenecks and risk assessments.
  • Work collaboratively and support multiple cross functional teams in an agile environment.
  • Be a forward thinking thought leader and influence the rest if the origination on latest tech, experience and design trends.
  • Be a change agent
  • Be highly empathic and passionate about creating successful teams and high trust environments.
  • Be experienced in doing this remotely, as our teams are globally distributed.
  • Be driven towards automating repetitive tasks for project teams, project management and scrum domains.



  • 5+ years’ experience as a Quality Assurance professional for various technology deliverables.
  • 3+ years’ experience as a Quality Assurance Manager overseeing complex activities or processes.

Preferred Qualifications:

  • Experience with building and managing complex, manual test plans.
  • Exposure to the full software development lifecycle experience in an Agile-SCRUM environment.
  • Strong technical skills, both functional and non-functional, manual and automated, ideally in a continuous delivery environment.
  • Experience in creating metrics and ability to manage multiple testing projects.
  • Knowledge of the full software development lifecycle from inception to deployment.
  • Experience with automation frameworks, continuous integration platforms, test management tools, and/or other QA services.
  • Self-managed and motivated; organized and detail-oriented.
  • 1-2 years’ experience in high change environments - start-up, digital transformation or similar.
  • Proven expertise in using remote collaboration tools for communication (synchronous and asynchronous), brainstorming and tracking status.
  • Excellent communication skills with ability to relate with both technical and business professionals.
  • Usage and experience with Azure DevOps, VSTS, Jira or similar tool to plan and maintain agile workflows and work.


It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability.  You can request a reasonable accommodation by sending an email to #BI-Remote

Nearest Major Market: Chicago

Job Segment: Quality Assurance, Testing, Project Manager, Technology