Donnelley Financial Solutions Careers

Venue Account Executive (Los Angeles, CA, US)

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction.

Recognized by Newsweek as one of AMERICA’S MOST LOVED WORKPLACES® for three consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total wellbeing. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN – because being YOU thrives here.

Summary:

Increases revenue from Venue by prospecting directly among target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations. Develops and executes strategic territory plan to deliver maximum revenue potential. Owns the entire sales process from qualification to close.

Responsibilities:

Growing revenue from Venue by prospecting directly among target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations.
Own the entire sales process from qualification to close.
Develop and execute strategic territory plan to deliver maximum revenue potential.
Establish a strong and consistent cadence of in-person meetings, organize networking events and attend conferences to improve brand and client exposure to the Venue product.
Foster new relationships through outbound efforts and establish positive relationships with senior executives and decision-makers.
Develop a discipline in how you plan and prioritize your time and focus to provide the highest yield from a large set of accounts.
Collaborating/team-selling with financial print reps (GCMs) to leverage existing relationships and ensure that all appropriate Donnelley services are presented to target clients.
Work closely and collaborate with Product, Marketing, Service Delivery, Business Development and both the Venue and GCM sales team to ensure client happiness by serving as the voice of the customer.
Update Salesforce daily to track activity, client and product insights, account coverage and sales pipeline.

Qualifications:

Bachelor's degree or equivalent experience required3+ years of sales experience in B2B software/technology-enabled sales or 3-5 years of meaningful financial services industry experience.
Track record of navigating within large and mid-market organizations.
Ability to develop senior-level relationships quickly and effectively to build groundswell within a company.
Strong written, verbal and formal presentation (online and group product demos) skills required.
Ability to effectively present solutions and overcome client objections.
Proven negotiation and closing skills with an ability to adjust approach in order to fit different buyer motivators.
Success within fast transactional sales cycles of exceeding sales quotas.
Savvy with social selling techniques and channels such as LinkedIn.
Ability to use insights and data-driven decisions in the sales process.
Familiarity and knowledge of M&A, IPOs, Corporate Governance & Corporate Finance.

It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to Accommodations@dfinsolutions.com.

At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from noreply@dfinsolutions.com. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via talentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status).

Venue Account Executive (Boston, US)

Summary:

Responsibilities:

Growing revenue from Venue by prospecting directly among target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations.
Own the entire sales process from qualification to close.
Develop and execute strategic territory plan to deliver maximum revenue potential.
Establish a strong and consistent cadence of in-person meetings, organize networking events and attend conferences to improve brand and client exposure to the Venue product.
Foster new relationships through outbound efforts and establish positive relationships with senior executives and decision-makers.
Develop a discipline in how you plan and prioritize your time and focus to provide the highest yield from a large set of accounts.
Collaborating/team-selling with financial print reps (GCMs) to leverage existing relationships and ensure that all appropriate Donnelley services are presented to target clients.
Work closely and collaborate with Product, Marketing, Service Delivery, Business Development and both the Venue and GCM sales team to ensure client happiness by serving as the voice of the customer.
Update Salesforce daily to track activity, client and product insights, account coverage and sales pipeline.

Qualifications:

Bachelor's degree or equivalent experience required3+ years of sales experience in B2B software/technology-enabled sales or 3-5 years of meaningful financial services industry experience.
Track record of navigating within large and mid-market organizations.
Ability to develop senior-level relationships quickly and effectively to build groundswell within a company.
Strong written, verbal and formal presentation (online and group product demos) skills required.
Ability to effectively present solutions and overcome client objections.
Proven negotiation and closing skills with an ability to adjust approach in order to fit different buyer motivators.
Success within fast transactional sales cycles of exceeding sales quotas.
Savvy with social selling techniques and channels such as LinkedIn.
Ability to use insights and data-driven decisions in the sales process.
Familiarity and knowledge of M&A, IPOs, Corporate Governance & Corporate Finance.

Digital Print Cut Sheet Operator (Lancaster, PA, US)

Summary:

We’re looking for a detail-oriented Digital Print Cut Sheet Operator to bring print projects to life. In this role, you’ll set up, operate, and troubleshoot advanced printing equipment like laser, inkjet, and xerographic machines, ensuring every job meets top-quality standards. As a Digital Print Cut Sheet Operator, you’ll be at the heart of our print production, operating high-tech digital printers to create high-quality finished materials. You’ll set up jobs, adjust image alignment, monitor quality and troubleshoot issues to keep production running smoothly. Attention to detail, problem-solving and a passion for precision are key to excelling in this role.

Shift: 11a-7p

Responsibilities:

• Operate digital printing equipment including, laser, inkjet, xerographic, and offset duplicating printers.

• Review and interpret job instructions to prepare jobs for production.

• Prepare, edit and impose digital files for printing using image editing software.

• Set up and release jobs from print queue, ensuring all specifications are correct.

• Adjust image position, perforations, folds, and other settings to meet production standards.

• Monitor image quality and ensure printed products are accurate and high-quality.

• Operate and troubleshoot printer-integrated booklet makers and other finishing tools.

• Maintain daily production logs and delivery manifests to track workflow.

• Monitor and maintain inventory levels of printer supplies and consumables.

• Collaborate with team members to meet deadlines and resolve production challenges.

• Keep production running smoothly with occasional team tasks or auxiliary assignments.

Qualifications:

Required Qualifications:

• High School Diploma or equivalency.

• 2 years of machine operation or printing experience.

Preferred Qualifications:

• 2 years of experience operating digital printing equipment.

• 1 year of experience with file editing using Adobe Acrobat Pro.

• Previous experience with Microsoft Office products.

• Mechanical aptitude for troubleshooting and adjusting equipment.

Enterprise Account Executive - Capital Markets (IL, US)

Summary:

As an Account Executive - Capital Markets, you will educate new and existing customers on DFIN's innovative software and technology-enabled financial regulatory and compliance solutions to generate new business opportunities and grow revenue.

Responsibilities:

Understand DFIN’s Solution offerings and develop/execute a strategic territory plan to deliver maximum revenue potential.
Develop relationships with new customers and qualify prospects to identify new opportunities across DFIN’s Global Capital Markets portfolio of solutions.
Own the entire sales process from qualification through close including market research, lead generation, and initial outreach to understand the needs of potential customers.
Develop a plan and prioritize your time to focus on high impact activities that achieve results; leveraging and developing pipeline, account plans and territory management
Partner with lead generation teams to close new opportunities identified through influencers.
Collaborate with Overlay Specialists to execute product demos and conduct deep-dive sessions and solution roadmap discussions.
Partner with Account Management team(s) to transition existing customer relationships and provide support to ensure a seamless transition.

Qualifications:

5-7 years of experience in financial services sales and/or capital markets deal ecosystem (including law firms, bankers, corporates) experience preferred
Experience developing executive level relationships to achieve sales growth and cultivate long-lasting customer relationships
Experience in prospecting and growing market share in whitespace accounts.
Proven track record of meeting/exceeding sales quotas
Ability to travel to customer sites and events within assigned territory
Understanding of latest financial regulations and ability to articulate impact to customers
Experience with sales tools and CRM Systems
Excellent communication and interpersonal skills

Financial Planning and Analysis Senior Associate - Remote (US)

Recognized by Newsweek as one of AMERICA'S MOST LOVED WORKPLACES® for three consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total wellbeing. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN – because being YOU thrives here.

Summary:

This highly-visible role will support the Global Capital Markets business unit Finance function. This individual and team are responsible for business unit-level budgeting, forecasting, planning, reporting and related-analytics. Additionally, this individual will be involved in various financial analysis activities to aid executive level decision-making and key performance indicator reporting. Along with these responsibilities, this role will also have exposure to the Corporate Development function and will have the ability to support inorganic (M&A, investment, etc) activities as needed.

Responsibilities:

Analyzes and evaluates the company's operating results to prepare detailed variance reports. Provides analysis of the monthly results to the budget, forecast and prior years
Provides key inputs to monthly forecast process, working with primary financial systems and collaborating with multiple departments
Prepares annual budget templates and serves key role in broader budgeting process and related analytics
Manages monthly software metrics and related key performance indicator reporting
Leads preparation of key components of routine reporting packages, including quarterly business reviews
Partners with other financial departments (tax, treasury, IT, consolidations, etc.) to improve internal forecasting and reporting
Serves as resource for management in effecting efficiency and cost improvement projects
Provides support for the SVP of Corporate Development on inorganic opportunity evaluation (financial modeling, market research, etc)
Prepares ad hoc analyses for senior management to support their decision-making process

Qualifications:

Bachelors degree in Accounting, Finance or related field
Minimum 3-5 years of related work experience
Highly analytical and excellent problem solving skills
Excellent technical knowledge of budgeting, cash management and financial analysis processes, including forecasting and financial modeling. Expert level knowledge of Excel
Strong communication, interpersonal, time management and decision making skills
Proven ability to respond within short time constraints and meet deadlines, while maintaining accuracy
Ability to handle multiple priorities with attention to detail and an ability to work independently
Ease in communicating and partnering with all levels in the organization

Preferred Skills:

Proficiency in SAP BPC or related financial systems strongly preferred
Financial and Operations Software Metrics experience

It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.

Strategic Sourcing Senior Associate - Remote (US)

Summary:

Reporting directly to the Strategic Sourcing Manager, the Strategic Sourcing Senior Associate is responsible for the procurement and strategic development of materials/services commodities within the DFIN organization. The Strategic Sourcing Senior Associate will oversee DFIN’s portfolio of vendors to identify cost savings opportunities and manage current/new supplier relationships through contract execution and negotiations. This individual will participate in cross-functional projects to drive efficiencies through the organization and generate cost improvements to create a value proposition for the organization.

Responsibilities:

Establish and maintain a portfolio of vendor agreements and supplier relationships for DFIN’s vendors.
Work in a team environment to implement global sourcing and supplier strategies in correlation with market trends, business needs, and competitive landscape creating company roadmap for short, medium, and long-term gains
Leverage both current and new supplier relationships to drive cost reductions, negotiate long-term agreements, and form strategic partnerships that enhance the supplier portfolio to provide positive financial impacts and increased stability
Collaborate with cross-functional teams to develop MSAs and SOW’s that reflect business needs in a way to clearly communicate to supply base and effectively support the business units
Conduct thorough RFI/RFP process and supplier selection in order to achieve cost targets, adhere to contractual requirements, and follow strategic plans
Initiate benchmark analysis to identify potential cost gaps and ensure price alignment across commodity
Work with purchase requisitioners to create purchase orders in conjunction with Master Product and Service Agreements and annual budgetary needs
Collaborate effectively across all organization levels and functions to drive business units toward common goals and objectives that are in alignment with procurement initiatives
Conduct commodity and supplier analysis to recognize and implement potential opportunities, gaps and risk analysis, and areas for efficiency gains
Ensure the organization’s procurement and contracts (and contract management) policies, processes, procedures, standards, and guidelines are followed
Ascertain relevant market knowledge and best practices to offer alternative/improved solutions driving improvements in business operations

Qualifications:

Bachelor’s degree in business, Supply Chain, or related field
3-5 years’ experience in Purchasing, preferably in IT Procurement with a focus on vendors in IT Software, SaaS, Infrastructure, Network/Telecom space.

Preferred Skills:

Proven experience in effectively managing supplier relationships
Direct experience negotiating contracts relating to corporate business units
Demonstrate a solid understanding of legal terminology, contracts, contract language, contract terms and conditions, and contract redlining.
SAP experience is a plus
Demonstrated ability to use critical thinking when analyzing and resolving issues
Possess strong project management skills and the ability to multi-task complex requirements.
Strong interpersonal, problem-solving, and project management skills required
Experience in identifying trends, managing commodities, and establishing strategic direction Ability to liaise and conduct project reviews with all levels of upper and executive management Excellent oral and written communication skills
Strong negotiation skills with capability to employ creative measures to achieve optimal results
Excel, MS Office Suite intermediate skills a must
Robust analytical aptitude to generate business cases and sourcing opportunities

Product Manager - Remote (US)

Summary:

The Product Manager is a key player responsible for the planning and execution of the product strategy, working closely with engineering, sales, marketing, customer success and operations to ensure revenue and customer satisfaction goals are met. The Product Manager maximizes value and creates clear roadmaps that advance the business strategy and must:

• Be transparent about your prioritization and roadmap process
• Be able to say “no,” but explain why in terms that stakeholders understand
• Be a ruthless 'prioritizer' while balancing the needs of customers and stakeholders
• Bring evidence-based decision-making to your communication

Responsibilities:

• Understand and represent market requirements with ability to turn them into actionable and high-value client deliverables
• Conceptualize new ideas, research and evaluate them objectively from a financial and market perspective
• Be the voice of the customer through in-depth qualitative and quantitative analysis, market research, and competitive analysis
• Collaborate with engineering to deliver innovative and viable solutions to customer problems
• Serve as product expert and evangelist, understand user workflow; and conduct product demonstrations to clients and internal audiences
• Contribute to overall business planning activities
• Define and maintain your product vision and roadmap
• Maintain and prioritize your product delivery backlog
• Define, measure & report on success metrics associated with in-flight product initiatives
• Ensure business telemetry and metrics are defined and built into every engineering deliverable
• Build a shared understanding of the problem we are trying to solve for our customers with our engineering teams
• Build a shared understanding of the value proposition for new products, features, and enhancements with our Marketing, Sales, and Professional Services teams
• Validate & test new product initiatives with internal & external stakeholders for value, demand, usability, and feasibility
• Conduct competitor analysis to maintain an up-to-date view of our solutions to compete in the marketplace
• Create and facilitate execution of product launch/nurture activities with the marketing team
• Participate in Agile ceremonies to provide the voice of the customer
• Participate in and represent customer voice in broader planning activities
• Conduct backlog grooming & prioritization with your engineering squad
• Conduct product discovery programs with our customers to validate and test new products and features

Qualifications:

• Bachelor’s degree in business or technology
• 5+ years of proven experience in B2B SaaS Product Management
• Commitment to quality, strong attention to detail and respect for timelines & deadlines
• Excellent written, verbal, web, and face-to-face communication skills
• Strong organizational skills, including ability to manage multiple competing initiatives
• Demonstrated ability to influence cross-functional teams without formal authority
• Strong understanding of Agile development methodologies, ceremonies, and software practices

Backgrounds in any of the following areas is a significant plus:

Developing virtual dataroom capabilities
Knowledge of or experience in investment banking
Experience working with Azure DevOps and Aha a plus

Active Disclosure Account Manager (NY, US)

Summary:

Manages and renews current customer base and expands our offering within those existing customers. Develops customer champions that can help introduce us at their organization to expand use of ActiveDisclosure in other departments. Renews, retains and expands licenses of current customers.

Responsibilities:

Build and maintain a strong understanding of the products and services associated with the ActiveDisclosure product line.
Renew, retain, and expand licenses of current customers.
Develop customer champions that can help introduce us at their organization to expand the use of ActiveDisclosure in other departments.
Manage the invoice and billing process.
Work with the current customer base to have them participate in case studies and group reference calls.
Be the point person to help facilitate meetings with and without customers regarding service.
Proactively prospect within the organization to develop additional use cases and educate them on the value of ActiveDisclosure and how it addresses a business need.
Advise customers about additional DFIN and Partner offerings.
Develop and maintain relationships with sales delivery team members including Regional Managing Directors and field Sales Executives.
Manage and track sales opportunities and forecasts within Salesforce.com, providing reports to the Director of Sales as requested.
Prepare and deliver sales quotes to the prospect.
Coordinate with the Post-Sale and Services team to hand off new clients.

Qualifications:

3 – 7 years of quota carrying, technology-based sales experience.
Proven track record of B2B solution selling with demonstrated ability to sell to all levels of management up to, and including, the C-suite.
Experience in meeting and exceeding quotas or annual sales targets of at least $2M.
Experience tracking a sales pipeline using sales automation software (Salesforce.com preferred).
CPA highly desired but not required, experience selling to the CFO’s office also encouraged.
Proven ability to sell or renew enterprise software licensing and/or projects in the $50-500k range
Ability to prospect, develop and close software opportunities.
Thorough understanding of the enterprise software needs of finance and compliance teams.
General understanding of the financial and/or regulatory disclosure process.
Strong verbal and written communication skills with a focus on negotiation, needs analysis, positioning, business justification, and closing techniques.
Superior presentation skills.

Senior Director, Proxy Strategy (US)

Summary:

In this role, the Senior Director of Proxy Strategy will execute the DFIN proxy compliance sales strategy to drive revenue in this defined area of responsibility to meet the assigned proxy compliance solution sales quotas. This position will develop and implement activities to ensure that we are effectively selling the DFIN proxy solution through the Field and ActiveDisclosure organization and will be responsible for collaborating with Field Sales, ActiveDisclosure Sales, Marketing, Product, and Inside Sales to drive revenue. The leader will provide sales support for area sales leadership with product education, measurement, and performance.

Reporting to the Head of GCM Sales for North America, this Sr. Director is critical to year over year top line growth for the compliance business by driving engagement with new and existing clients, and expansion of the serviceable market. You will be responsible for keeping ahead of the market and continuously helping to position our offerings on the cutting edge of market needs.

Responsibilities:

Sales Organization Development: Develop and apprise the sales organization of proxy sales process, lead regular trainings, inform sales leadership of proxy market insights
Compliance Sales Strategy: Establish, execute, and lead the Compliance Sales development across sales teams.
Leadership: Lead the ActiveDisclosure Sales Engineer team, executing the overall sales engineering strategy, ensuring alignment with DFIN’s sales goals.
Industry Insights: Provide industry and competitive insights to sales leadership, driving data and information needed for decision-making regarding new opportunities and use cases.
Sales Coaching: Deliver coaching in sales skills, solution/value selling, and technological and competitive trends.
Opportunity Management: Build a cadence of strong opportunity management, pipeline reviews, and account mapping across the broader sales organization.
Client Initiatives: Lead initiatives to target, evaluate, recruit, and identify how compliance product solutions benefit new and existing clients.
Marketing Liaison: Act as the liaison to Marketing, ensuring the implementation and execution of marketing and opportunity identification programs.
Sales Messaging: Assist in the creation and deployment of sales messaging, product sales education, and coordinate training efforts related to solution sales.
Representation: Represent the company at regulatory bodies, industry conferences, events, and panels; participate in industry groups and follow global compliance and governance changes.
Market Reporting: Report market information regarding competitors, pricing awareness, sales inhibitors, and successes; champion and interface between sales management and other functional groups.
Coaching and Feedback: Provide ongoing coaching and feedback to sales associates and sales leaders.
Performance Measurement: Measure results by performance against targets for areas of responsibility.

Qualifications:

7-10+ years Sales leadership experience working across multiple business units/ products.
Knowledge of SEC Related Regulatory Reporting in Capital Markets, in particular Proxy, Annual Shareholder Reporting, and ESG Disclosures preferred
Ability to work effectively under changing conditions
Working knowledge of the IPO, compliance, and transaction market disclosure process
Ability to conceptualize, negotiate and sell ideas internally and externally is essential.
Ability to generate and implement concepts, ideas, and plans while functioning in a flexible, constantly changing environment is necessary
Must be a strong team player
Strong verbal and written communication skills.
Superior presentation skills

Manager, Strategic Partnerships and Alliances (US)

Summary:

In this role you will identify, evaluate and develop strategic partnerships to drive new sales revenue to DFIN. Partners are within the Advisory/Accounting, Legal, Private Equity, Venture Capital, ERP/VAR and Software categories. Partner development through the full lifecycle including identification, relationship development, technical and sales enablement, and negoation. Work in collaboration with DFIN Capital Markets stakeholders to build relationships nationally and regionally.

Responsibilities:

Identify, profile, resarch and develop new partnership alliances to support DFIN's go to market sales strategy
Collaborate with DFIN Partner Leadership to develop business strategy with partners and DFIN sales leadership and executives and best practices working with Partners
Sourcing new consulting partners managing the relationships and driving new sales revenue through various partnership efforts
Development and implementation of go to market strategies for new strategic partners, and the continuous improvement and further development of existing partners as needed
Identify and produce high-quality leads through consistent engagements with partners including office visits, Lunch and learns, sales team training/coaching, marketing strategies, trade shows, etc.
Build relationships with partner employees, executives, and partners to recommend DFIN to their clients
Take ownership of follow-up and next steps to capitalize on relationships with partners
Continued DFIN education on value drivers of partners and how they help differentiate DFIN
Work with the DFIN product team to share partner integration opportunities and follow up to execution
Handle issues expediently with extreme professionalism
Coordinate internal resources to accomplish goals, enable partners, and keep partners engaged with DFIN (Sales operations, Billing, etc..)
Inform and direct DFIN employees on strategy, tactics and skills needed to grow our presence in the partner space
Monthly reporting of achievements, goals and areas of improvement
Any other duties or tasks that may be assigned to help the company meet its goals

Qualifications:

10+ years experience in sales and business development
Experience building strategic alliances in a B2B environment
Experience working in the ERP/accounting/financial management domain
Experience negotiating partner contracts with C-Level executives
Strong attention to detail; Excellent verbal and written communication skills
Ability to run timely, accurate meetings with C-Level executives and deliver compelling presentations
Tenacious and committed to exceeding targets
Commitment to self-improvement and success
Team player with a collaborative orientation
Ability to remain organized and execute in a fast-paced environment
Bachelor’s Degree in business, sales or marketing

Electrician/Electronics Senior Specialist (Lancaster, PA, US)

Summary:

Electrician and Electronics Specialists have a passion for solving complex electrical and electronic challenges. As an Electrician and Electronics Specialist, you’ll maintain, troubleshoot, and enhance the electrical systems that power our 24/7 production facility. Your expertise will ensure our equipment operates at peak performance while supporting critical facility projects. This role requires creating and implementing innovative solutions in a fast-paced environment.

Responsibilities:

• Install, modify, and repair electrical and electronic circuits, systems and controls to support production.

• Diagnose and resolve electrical issues using laptops, testing equipment, hand tools and power tools.

• Follow National and Local Electrical Code guidelines, manufacturer specifications, and schematics

• Perform preventative maintenance on equipment to reduce downtime and enhance efficiency.

• Address and resolve infrastructure, facility, and production equipment issues to support 24/7 operations.

• Collaborate with engineering teams to complete projects, upgrades, and enhancements.

• Troubleshoot and resolve issues using internet resources, technical manuals, phone support and email.

• Act as a resource for complex electrical and electronic challenges on cross-functional projects.

• Support facility operations by performing team tasks and auxiliary assignments.

Qualifications:

Required Qualifications:

• High School Diploma or equivalency.

• Journeyman Electrician Certification.

• 4 year of trade school, technical school, junior college, or equivalent vocational prep.

Preferred Qualifications:

• 10 years of experience as an electrician.

• Master Electrician Certification.

• Previous experience with Microsoft Office products.

• Comfort with basic mathematics such as decimals, metric units, and dimensions.

Datacenter Service Owner (Part-Time) (Lancaster, PA, US)

Summary:

The Datacenter Service Owner maintains the datacenter and equipment within the datacenter. Duties include maintaining an optimally controlled environment for servers, providing smart hands support within the datacenter and assisting with troubleshooting network and server problems. The Datacenter Service Owner will identify opportunities for improvement and drive improvement by leveraging others, such as ensuring that sufficient power, cooling and security controls are in place within the datacenter.

The Datacenter Service Owner is skilled at documenting & fixing any technical problems in person and resolving issues with proper priority and a high level of accuracy and efficiency.

Apart from possessing strong analytical and problem-solving skills, these technicians must have solid verbal, written & inter-personal communication skills and should be able to work calmly when under pressure.

Datacenter technicians should be good team players and must take appropriate ownership & responsibility for all reported datacenter maintenance & issues

Job Description and Purpose:

The Datacenter Service Owner should provide enterprise-level support of DFIN infrastructure both on site & remotely. An ideal datacenter technician can quickly research, diagnose, troubleshoot, and resolve issues identified by stakeholders or clients.

• Provide support for the installation and configuration of all on-site datacenter infrastructure to support effective and efficient technology use at the site (e.g. electrical power, HVAC, LAN, servers, network devices, etc.) and perform management functions for all datacenter assets within the site(s).
• Create and maintain a roadmap for datacenter services with a view to testing, improving and replacing infrastructural components within their respective lifecycles.
• Partner with MSPs to align on best practices in MSP-managed datacenters to ensure consistency within the enterprise.
• After-hours work may be required to support datacenter emergencies and/or change tasks implemented outside of regular business hours.
• Collaboration with local Site IT and Desktop Services technicians as workload permits.
• Part-time role includes flexibility on a day-to-day basis but will require a schedule to be detailed and maintained monthly so as to provide a predictable level of availability.

Responsibilities:

Work is typically performed under minimal daily supervision, receiving guidance from their leader about the work that needs to be completed. This position needs to be able to exercise high levels of discretion and latitude in completing tasks. There are aspects of the role that are physically demanding, handling heavy computer equipment.

• Duties include monitoring the day-to-day health of servers (power, heat, etc.)
• Maintaining an optimally controlled environment for devices within the datacenter along with a road map for operational improvements.
• Troubleshooting network and server problems. They may also be required to perform urgent repairs outside of business hours.
• Prioritise problems based on severity, urgency and impact to the business and track all outstanding incidents until successful resolution. May handoff extremely complex technical problems to higher-level support or other IT department staff if required. 
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Collaborate with enterprise support groups and outside vendors to resolve problems or issues. 
• Support by providing oversight and physical assistance to local IT vendors, hardware vendors and local IT service providers for the datacenter.  Including working with in-house Maintenance Technicians on Datacenter power distribution, HVAC deployment and efficiency.
• Coordinate through the change management process to move, install, upgrade, remove and configure on-site datacenter assets and supporting infrastructure. 
• Perform installation and decommissioning of devices as required and approved through the change management processes.
• Maintain the asset management system (additions/changes/deletions) for accurate tracking of all datacenter assets within the site(s). 
• Support and conduct routine audits of on-site datacenter assets and processes to ensure compliance with established company policies and procedures, as well as compliance with Governmental regulations and policies. 
• Monitoring and performing on-going maintenance on servers and network equipment.
• Protecting company data and applications by preventing the overheating of datacenter components.
• Running hardware diagnostics and replacing failing parts in a timely manner.
• Taking direction from software and network engineering teams on cybersecurity and network efficiency.
• Documenting processes and keeping event logs.
• Advising on the procurement of new datacenter equipment.
• Keeping track of developing trends in datacenter technologies

Qualifications:

The ideal candidate has 3+ years of experience as a datacenter technician with mid to large-sized companies (500+ associates) and has demonstrated skills in:  
  
• Bachelor's degree in computer science, information technology, or similar.
• CompTIA ServerPlus, CompTIA Network, or CCNP certification would be advantageous.
• In-depth knowledge of datacenter environments, servers, and network equipment.
• Experience in installing, monitoring, and maintaining datacenter equipment.
• Exceptional ability to work as part of a team, provide IT support, and resolve errors.
• Ability to keep up with advancements in datacenter infrastructure and technologies.
• Proficiency in documenting processes

Physical Requirements:  

Occasionally (1/3 of time) 

Frequently (1/3 to 2/3 of time) 

Constantly (Over 2/3 of time) 

Job requires ability to exert up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. 

Lifting, Carrying, Pushing, and/or Pulling, Reaching 

Occasionally Lift/Carry Less than 20 pounds. 

Frequently Lift/Carry Less than 10 pounds. 

Reaching – Frequently 

Reaching Upwards – Occasionally 

Bending/Kneeling - Frequently 

Standing - Constantly  

Preferred Skills:

• Experience with Dell hardware.  
• MTA, MCSA, MCSE, CCNA, or A+ certifications.  
• Understanding of LAN/WAN & networking protocols.  

Inside Sales Representative - Remote (US)

Summary:

Works closely with customers and their regional sales team to grow and promote the sale of products including, but not limited to, generating new business opportunities and qualifying leads. Develops long-term customer relationships, implements strategic plans, and manages assigned customer accounts.

Responsibilities:

Conduct outbound sales calls to potential customers and follow up on leads provided by marketing campaigns.
Develops sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, via outreach / outbound campaigns
Initiate and manage sales conversations with prospects and potential customers via phone, email, and other communication channels.
Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develops accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features.
Identify customer needs and preferences through effective questioning and active listening.
Acquire good product knowledge to address questions during the introductory calls to overcome objections of prospective customers.
Qualify prospects based on established criteria and gather critical sales information.
Ability to understand sales processes and route qualified opportunities to the appropriate sales leads for further development and closure
Continuously log activities, update records, and enter sales intelligence into CRM, Outreach, Gong.
Collaborate with the ADAE team and marketing teams to continuously improve demand generation processes and best practices.

Qualifications:

Comfortable making cold calls and talking to new people all day; ability to make 50 to 80 calls per day, with additional touchpoints by email
Knowledge of common office software. Experience with a CRM (Customer Relationship Management) system is necessary for day-to-day operations.
Persuasive and goal-oriented.
Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
Self-motivated and driven to succeed in a competitive sales environment.
Highly team selling oriented- must be able to accept and contribute new ideas.
Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
Strong organizational skills and time management with the ability to multitask, prioritize etc.
2+ years of SEC and regulatory expertise/experience preferable.
Working knowledge of the IPO, compliance, and transaction market disclosure process is preferable.
Possesses an energetic, outgoing, and friendly demeanor.

Software Engineer - Remote (US)

Summary:

We are looking for technical team members at all levels who want to push themselves to deliver best in market SaaS solutions. We offer a challenging environment where you will have to grow, adapt and use your skills consistently. Our customers rely on us in the moments that matter. Engineering delivers on that promise.

You can read the bullets below. But they almost always look the same, right? Here is the deal – being a software engineer here at DFIN means helping us deliver SaaS software solutions for our customers that primarily work with the SEC or other global regulating bodies. Our products are in demand because we solve regulatory problems for our customers. As a software engineer, you’ll contribute to projects end to end, write code that follows standards, understand how we operate our systems and help make sure our technology grows and doesn’t become a big pile of tech debt.

Responsibilities:

Be a contributor to our development practice: design, full-stack development and testing.
Write concise, clear, well-tested and well-documented code with quality that adheres to industry best practices.
Optimize code for quality, performance, scalability, efficiency and security; through testing, code scanning, refactoring and monitoring.
Analyze, design and build solutions that solve the problems we have, not the problems that we think we may have one day. You are responsible for keeping the team in the present.
Build software with people. Product managers, other developers, SRE, junior engineers, senior engineers, offshore. Construct software that matters.
Understands that systems are to be operated and monitoring and metrics are important.
Engineer for simplicity, reliability, manageability, scalability, extensibility, reusability and performance.
Makes sure to constantly address technical debt. Shine a light on it, even when it hurts.

Qualifications:

Be committed to your development, the products you work on and the firm.
Experience designing services based and/or tiered web and mobile applications.
At least 3 years of experience designing and building scalable data-driven software applications.
Experience developing secure code meeting security standards and willing to participate in financial systems security practices.
Experience in .Net Framework, ASP.Net, VB.Net, C#, API’s RESTful web services, JavaScript, React.js (pick your flavor), SQL Server, Visual Studio. Generally adaptable across the stack.
Experience in Azure / AKS is preferred
BS in Computer Science or equivalent work experience.

Senior Software Engineer - Full Stack (Remote) (US)

Summary:

You can read the bullets below. But they almost always look the same, right? Here is the deal – being a principal engineer here at DFIN means helping us deliver SaaS software solutions for our customers who primarily work with the SEC or other global regulating bodies. Our products are in demand because we solve regulatory problems for our customers. As a principal engineer, you’ll own projects end to end, write code that others will look towards as a standard, understand how we operate our systems, and make sure our technology grows and doesn’t become a big pile of tech debt.

This isn’t your simple, run-of-the-millmill, boring system. This is a system with an interesting mix of design challenges such as eventual consistency, messaging, concurrency, network resiliency, data replication, load/demand prediction, observability engineering, build and deployment pipeline optimization, etc.

Responsibilities:

Design and implement concise, modular, cohesive, frontend and backend services in a distributed system context that are resilient, efficient, and reliable.
Ensure automated tests are highly effective in terms of software quality, refactor flexibility, and integration/delivery speed.
Concurrent and asynchronous software design/development.
Advanced asynchronous and resilient network communications design and implementation.
Extensive usage of all aspects of observability systems from experienced instrumentation of code to well-designed queries, dashboards, and alerts.
Data driven optimization of latency, compute, memory, storage, and network traffic.
Maintain awareness of production system performance, errors, and code usage.
Communicate with clarity with diagrams, documentation, and presentations to other developers, dev teams, SREs, and management.
Optimize build, deployment, and IaC provisioning pipelines.
Rigorous analysis of escaped defects to determine corrective actions with depth of insight.
Design and develop defensively to maintain or increase security going beyond OWASP and zero trust patterns by truly understanding the area of the system being worked on.
Rigorous and proficient review and clear feedback on pull requests by team members.
Keep up with relevant technologies, techniques, tools, and patterns.
Build software with people. Product managers, other developers, SREs, junior engineers, senior engineers, and offshore. Construct software that matters!
Constantly address technical debt. Shine a light on it, even when it hurts.
Plan, lead, or manage projects when called upon to do so while remaining hands on.

Qualifications:

Commitment to your software development, the products you work on, and the firm.
5-10+ years of experience working in full stack distributed systems.
BS in Computer Science or equivalent work experience.
Experience meeting secure coding standards and willing to participate in financial systems security practices.
Ability to explain complex topics to managers/directors, program/product managers
Non-negotiables
- Strong in C#
- Must be willing to work with C#, Node JS, Typescript
- Maybe/sometimes - REACT (preferred), Angular, or other SPA frontend development tech stack

Qualifications (cont.):

Roughly 50% or more of the following in rough order of importance
- Distributed systems design patterns and experience
- Concurrency and/or asynchronous operations.
- Messaging systems and patterns using tech like Azure Service Bus, Rabbit MQ, etc.
- Azure (Preferred), AWS, and/or GCP
- In depth REST API experience
- Build pipelines and ideally IaC such as Terraform
- Typescript/JavaScript
- RDBMS such as SQL Databases such as SQL Server or PostgreSQL
- WebSockets or other push technologies
- Algorithm design/optimization and combinatorial problem solving.
- Profiling for compute and memory optimization.

Education:

BS in Computer Science or equivalent work experience.

Venue Account Executive (New York, NY, US)

Summary:

Grow Venue revenue by prospecting directly among target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations. Develops and executes strategic territory plan to deliver maximum revenue potential. Owns the entire sales process from qualification to close.

Responsibilities:

Grow Venue revenue by prospecting directly among target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations.
Own the entire sales process from qualification to close.
Develop and execute strategic territory plan to deliver maximum revenue potential.
Establish a strong and consistent cadence of in-person meetings, organize networking events and attend conferences to improve brand and client exposure to the Venue product.
Foster new relationships through outbound efforts and establish positive relationships with senior executives and decision-makers.
Develop a discipline in how you plan and prioritize your time and focus to provide the highest yield from a large set of accounts.
Collaborating/team-selling with financial print reps (GCMs) to leverage existing relationships and ensure that all appropriate Donnelley services are presented to target clients.
Work closely and collaborate with Product, Marketing, Service Delivery, Business Development and both the Venue and GCM sales team to ensure client happiness by serving as the voice of the customer.
Update Salesforce daily to track activity, client and product insights, account coverage and sales pipeline.

Qualifications:

Bachelor's degree or equivalent experience required; 3+ years of sales experience in B2B software/technology-enabled sales or 3-5 years of meaningful financial services industry experience.
Track record of navigating within large and mid-market organizations.
Ability to develop senior-level relationships quickly and effectively to build groundswell within a company.
Strong written, verbal and formal presentation (online and group product demos) skills required.
Ability to effectively present solutions and overcome client objections.
Proven negotiation and closing skills with an ability to adjust approach in order to fit different buyer motivators.
Success within fast transactional sales cycles of exceeding sales quotas.
Savvy with social selling techniques and channels such as LinkedIn.
Ability to use insights and data-driven decisions in the sales process.
Familiarity and knowledge of M&A, IPOs, Corporate Governance & Corporate Finance.

Venue Account Executive (TX, US)

Summary:

The Account Executive will increase Venue revenue and grow customer base by prospecting and developing relationships within target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations. In this role, you will develop and execute a strategic territory plan to deliver maximum revenue potential and own the entire sales process from qualification to close.

Responsibilities:

Conduct daily prospecting and networking activities to develop strong relationships within target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations.
Own the entire sales process from qualification to close.
Develop and execute strategic territory plan to deliver maximum revenue potential.
Establish a strong and consistent cadence of in-person meetings, organize networking events and attend conferences to improve brand and client exposure to the Venue product.
Foster new relationships through outbound efforts and establish positive relationships with senior executives and decision-makers.
Develop a discipline in how you plan and prioritize your time and focus to provide the highest yield from a large set of accounts.
Collaborating/team-selling with financial print reps (GCMs) to leverage existing relationships and ensure that all appropriate Donnelley services are presented to target clients.
Work closely and collaborate with Product, Marketing, Service Delivery, Business Development and both the Venue and GCM sales team to ensure client happiness by serving as the voice of the customer.
Update Salesforce daily to track activity, client and product insights, account coverage and sales pipeline.

Qualifications:

Bachelor's degree or equivalent experience required
3+ years of sales experience in B2B software/technology-enabled sales or 3-5 years of meaningful financial services industry experience.
Track record of navigating within large and mid-market organizations.
Ability to develop senior-level relationships quickly and effectively to build groundswell within a company.
Strong written, verbal and formal presentation (online and group product demos) skills required.
Ability to effectively present solutions and overcome client objections.
Proven negotiation and closing skills with an ability to adjust approach in order to fit different buyer motivators.
Success within fast transactional sales cycles of exceeding sales quotas.
Savvy with social selling techniques and channels such as LinkedIn.
Ability to use insights and data-driven decisions in the sales process.
Familiarity and knowledge of M&A, IPOs, Corporate Governance & Corporate Finance.

Enterprise Account Executive - Capital Markets (WA, US)

Summary:

As an Enterprise Account Executive - Capital Markets you will educate new and existing customers on DFIN's innovative software and technology-enabled financial regulatory and compliance solutions to generate new business opportunities and grow revenue.

Responsibilities:

Understand DFIN’s Solution offerings and develop/execute a strategic territory plan to deliver maximum revenue potential.
Develop relationships with new customers and qualify prospects to identify new opportunities across DFIN’s Capital Markets portfolio of solutions.
Own the entire sales process from qualification through close including market research, lead generation, and initial outreach to understand the needs of potential customers.
Develop a plan and prioritize your time to focus on high impact activities that achieve results; leveraging and developing pipeline, account plans and territory management
Partner with lead generation teams to close new opportunities identified through influencers.
Collaborate with Overlay Specialists to execute product demos and conduct deep-dive sessions and solution roadmap discussions.
Partner with Account Management team(s) to transition existing customer relationships and provide support to ensure a seamless transition.

Qualifications:

5-7 years of experience in financial services sales and/or capital markets deal ecosystem (including law firms, bankers, corporates) experience preferred
Experience developing executive level relationships to achieve sales growth and cultivate long-lasting customer relationships
Experience in prospecting and growing market share in whitespace accounts.
Proven track record of meeting/exceeding sales quotas
Ability to travel to customer sites and events within assigned territory
Understanding of latest financial regulations and ability to articulate impact to customers
Experience with sales tools and CRM Systems
Excellent communication and interpersonal skills

Enterprise Account Executive - Capital Markets (ON, CA)

Summary:

As an Enterprise Account Executive - Capital Markets, you will educate new and existing customers on DFIN's innovative software and technology-enabled financial regulatory and compliance solutions to generate new business opportunities and grow revenue.

Responsibilities:

Understand DFIN’s Solution offerings and develop/execute a strategic territory plan to deliver maximum revenue potential.
Develop relationships with new customers and qualify prospects to identify new opportunities across DFIN’s Capital Markets portfolio of solutions.
Own the entire sales process from qualification through close including market research, lead generation, and initial outreach to understand the needs of potential customers.
Develop a plan and prioritize your time to focus on high impact activities that achieve results; leveraging and developing pipeline, account plans and territory management
Partner with lead generation teams to close new opportunities identified through influencers.
Collaborate with Overlay Specialists to execute product demos and conduct deep-dive sessions and solution roadmap discussions.
Partner with Account Management team(s) to transition existing customer relationships and provide support to ensure a seamless transition.

Qualifications:

5-7 years of experience in financial services sales and/or capital markets deal ecosystem (including law firms, bankers, corporates) experience preferred
Experience developing executive level relationships to achieve sales growth and cultivate long-lasting customer relationships
Experience in prospecting and growing market share in whitespace accounts.
Proven track record of meeting/exceeding sales quotas
Ability to travel to customer sites and events within assigned territory
Understanding of latest financial regulations and ability to articulate impact to customers
Experience with sales tools and CRM Systems
Excellent communication and interpersonal skills

At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN Recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from noreply@dfinsolutions.com. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via talentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status). #BI-Remote