Title: Director - Site Reliability Engineering and DevOps (Remote)
US
Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise, and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise, and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter.
Summary:
We are looking for technical team members at all levels who want to push themselves to deliver best in market cloud native SaaS solutions. DFIN offers a challenging environment where you will have to grow, adapt, and use your skills consistently. Our customers rely on us in the moments that matter. Cloud Operations delivers in those moments.
The Director SRE and DevOps delivers results and is focused on execution by:
• Advancing SRE and DevOps disciplines and technologies.
• Defining, planning, managing SRE and DevOps work.
• Building a team for success that is focused on winning for the firm and the team.
• Setting and achieving difficult goals through motivation and execution.
• Being fully aligned to the Engineering and Product teams.
Responsibilities:
• Take Responsibility. Lead a team by example and take an ownership stake in roadmap planning, execution and delivery. Define SRE and DevOps strategy and goals aligned to roadmap.
• Deliver stable and efficient cloud infrastructure and CI/CD to optimize software delivery across production, QA and development environments by conceptualizing work and creating project plans with value driven milestones.
• Maintain and Improve SaaS product performance and reliability, achieving SLAs through active monitoring and compliance with SLIs and SLOs and 365/24/7 incident triage. Lead and participate in on-call.
• Software. Create a focus inside the team to support our software development teams and Software Development Lifecyle to optimize productivity and eliminate silos.
• Management. Maintain team management structures for individuals, leads and career progression. Be a steward of budgeting practices.
• Efficient. Pride yourself on using what you have to the best of your abilities. Be it current talent, budget, tooling, – make the most out of everything before starting over.
• Scale Yourself Maintaining operational product environments is not easy and problems will constantly rise. This role requires multiplying your impact through operational problems, defects, requirements, and processes. Be willing to take this on yourself and create more versions of yourself to deliver.
• Be flexible in your expectations, goal settings, technology choice by adapting to change.
• Communicate consistently status of products and services and Incident triage.
• Challenges team members.
• Recruit, train and build teams for success.
Qualifications:
• Strong leadership skills – ability to motivate people, instill accountability, perform under pressure, and optimize the team's resources to attain the business goals
• Strong management skills – ability to interact and manage stakeholders to develop requirements, conceptualize work plans with value driven milestones and manage team to deliver value against committed timelines
• Excellent knowledge of Site Reliability Engineering and DevOps principles and best practices, including experience optimizing and maintaining fault-tolerant distributed cloud native SaaS systems, CI/CD and continuous delivery systems, APM and performance improvement and cloud operations on-call, and Infrastructure as Code
• Excellent knowledge of new technology trends in Site Reliability Engineering and DevOps and applications in distributed cloud native SaaS systems
• Strong verbal, presentation, and written communications skills for technical and non-technical audiences
• Bachelor’s degree or equivalent experience
• 10+ years of experience building, developing, managing and leading SRE or DevOps teams
• 10+ years of software development on revenue generating systems and applications with a record of success.
It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status.
At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from noreply@dfinsolutions.com. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via talentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status).
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