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Title:  Solutions Architect - Citrix (Remote)

Job ID:  2323

Downers Grove, IL, US

Category:  Information Technology

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 

Job Description:

Individuals with the Citrix Solutions Architect role lead the implementation of secure and highly available Citrix ADC, Citrix Virtual Apps and Desktops environment. This is a highly technical position responsible for the analysis, design, implementation, security of the enterprise’s Citrix remote access environment. The environment is comprised of a multiple Citrix environment, management tools and performance monitoring. The Solutions Architect will serve as a technical expert and will lead and work with users and technical peer groups.  The Citrix Architect assists the in the development of the overall application, data and infrastructure blueprints and standards.


Solutions Architect lead the implementation of Citrix technologies across design, install, configuration, maintenance, and testing.  In-scope technologies include Citrix ADC, Citrix Virtual Apps and Desktops. Other responsibilities include troubleshooting problems as escalated through incident management, supporting application access and maintaining a secure remote access environment. They drive infrastructure solutions based on application needs and anticipated growth, deliver new services, and maintain the infrastructure.


Solutions Architect need excellent communication skills and must be able to work collaboratively with internal clients and other colleagues. Individuals work across functional areas of DFIN and use a strong customer service mindset to ensure that projects, service requests, and incidents are resolved in a professional manner. They share their expertise and provide individual training and support. Solutions Architect work with other technical staff and vendors to provide IT services to DFIN and our customers.


  • Responsible for the architecture, implementation and support of a Citrix ADC, Citrix Virtual Apps and Desktops.
  • Implement robust monitoring of the Citrix environment using tools such as Citrix Director, Citrix Command Center and various other system monitoring tools.
  • Proactively monitor Citrix & virtual environment for capacity, stress, risk and workload and take necessary remediation steps.
  • Be actively involved in the planning & implementation of new projects.
  • Interface with Vendors and Internal Teams to ensure the environment conforms to the current standards.
  • Manage Business Continuance in relation to Disaster Recovery.
  • Maintain System high reliability, availability and resiliency levels.
  • Proactive System Performance Monitoring and capacity management
  • Perform system upgrades and mandatory security/OS patching.
  • Responsible for ensuring that all systems are deployed consistent with DFIN standards and best practices.
  • Follow DFIN standard security practices within the environment.
  • Maintain an accurate and current hardware and infrastructure software inventory.
  • Provide level 3/4 supports.


DFIN IT Infrastructure Engineering supports the following organizational capabilities:

  • Information Security Adherence
  • Networking Delivery Coordination
  • Service Validation and Testing
  • Technology Evaluation
  • Strategy Management
  • Corporate Solution Implementation

Technical Qualifications:

The ideal candidate has 10+ years of experience in Citrix technologies with mid to large-sized companies (3000+ associates) and has demonstrated skills in:


  • Bachelor degree or equivalent in engineering, computer science, information systems or similar.
  • A minimum of ten (10) years’ experience with Citrix ADC, Citrix Virtual Apps and Desktops, networking, storage (SAN), Server Virtualization back-up strategies, Data Center operations, and server technologies is required.
  • 5 to 7 years managing Citrix ADC, Citrix Virtual Apps and Desktops architecture and components.
  • Expert knowledge of Citrix Virtual Apps and Desktops architecture and components.
  • Expert knowledge of Citrix ADC.
  • Citrix integration with single sign-on (Azure AD, Auth0 or other identity management platform).
  • Citrix integration with MFA.
  • Auditing technologies and tools, and provide reports, as needed.
  • Good understanding of Firewall rule implementation & troubleshooting.
  • Auditing and security policies and procedures.

General Skills:

  • Strong proficiency in Microsoft Office Suite (advanced Excel especially), Office 365.
  • Passionate about customer service, user experience, and being an example for the greater team.
  • Ability to successfully balance multiple simultaneous demands & self-adjust to meet shifting priorities.
  • Excellent oral and written communication skills.
  • Familiarity with the financial services industry is desirable but not required.

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request a reasonable accommodation by sending an email to

Nearest Major Market: Chicago

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