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Title:  SAP Technical Analyst - Remote

Job ID:  3366


Category:  Information Technology

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 


The SAP Technical Analyst is accountable for the day-to-day development in the SAP software environment. Employees in this role are responsible for the design, programming, testing, debugging, and requirements documentation. Successful candidates will work with Business Analysts, Business Application Managers, and business representatives to keep abreast of operational issues and initiatives with a potential SAP impact.


  • Evaluates current system capabilities to identify changes that need to be made and determine the impact to the business. Ensures that programming and software requirements fulfill business objectives
  • Designs, develops and modifies programs, objects and processes to complete smaller projects as well as support larger complex projects
  • Works as a team member within own IT group and other IT departments to implement new or system changes. Identifies resources and communicates system requirements and timelines
  • Provides ongoing system and programming support in the responsible area. Maintains up-to-date knowledge of new and suitable applications and understands their potential uses as they relate to the functional area supported
  • Performs functionality tests of new and updated applications and systems to verify desired results are achieved. Evaluates results and coordinates or makes modifications to improve system performance. Creates test plans as required. Participates in application updates and upgrade projects
  • Organizes and tracks the progress of projects and tasks by applying project management techniques. Identifies issues that will delay on-time delivery and assists in resolving them. Communicates to management direction, status, and problems with work assignments through status reports. Works with management to overcome obstacles and complete projects
  • Follows established methodologies during system development and ensures systems adhere to the standards and procedures established by the IT department. Develops and maintains all system-related documentation
  • Perform other related duties as assigned by management


  • Bachelor of Science in Computer Science or equivalent experience
  • 2 years relevant SAP or industry experience
  • S4 HANA experience

Preferred Skills:

  • Hands-on Basis Administration and Architecture experience
  • Experience in Upgrading SAP applications
  • Experience with SAP ABAP programming language (analysis, debug) a plus but not a necessity 
  • SAP Fiori product and architecture knowledge
  • Understanding of API/Webservice development
  • Incident troubleshooting and resolution
  • ABAP and CPI solutioning
  • Experience with BTP
  • Experience in full lifecycle implementation
  • Some experience in project management is desired, but not required
  • Some experience in Security/ authorization is desired, but not required
  • Understanding of SQL
  • Experience with an IT Service Management Tool (Service Now, Jira, etc.)
  • Highly self-motivated and directed with keen attention to detail
  • Collaboration with functional teams
  • Onshore offshore co-ordination
  • Monitoring ticket queues
  • S4Hana improvement suggestions
  • Critical Incident Management
  • Status reporting
  • Ability to work with business users in a support role to define problems and understand the root cause of system issues
  • Ability to prioritize workload and quickly adapt to changes in timelines and sequences

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability.  You can request a reasonable accommodation by sending an email to #BI-Remote

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