Title:  Associate Credit Controller

Summary:

This role is an exciting opportunity to join a Global Fintech. In this role you will be assessing both new and existing customers to facilitate credit limits for all our Companies in EMEA. For the collection part of the role you will be helping to ensure timely collection of outstanding payments from customers across the EMEA region. You will be a key member of an International team whose aim is to maximise revenue and minimise bad debt - while maintaining a high level of customer service.

Responsibilities:

• Credit vetting – administration of the credit assessment process following company procedure and policy to determine credit worthiness of new and existing customers.
• Extract credit reports from our credit vetting software provider to determine credit worthiness and suggest credit limits. New and existing customers are monitored for behaviour and checked for sanctions.
• Processing account applications to enable the account to be created in our financial system.
• Cash collection – chasing customers in your assigned portfolio for payment of outstanding invoices.
• Following company and departmental procedures, you will use all tools available; email, phone calls, dunning, statements.
• Recording invoices in query/dispute, discussing with Sales rep for resolution, ensuring that any revisions are forwarded to billing and actioned, and then returned to the collection process.
• Issuing copy invoices as required, to ensure customers have an accurate picture of what is being chased. Maintain close relationships with billing team.
• Send statements and dunning letters according to procedure, including end of financial year requests from customers.
• Working with the wider Finance team, supply prompt and accurate advice and instructions on allocations to ensure unallocated funds are kept to a minimum.
• Reporting and providing information to management when requested.
• Attending calls or meetings internally or externally as required.

Qualifications:

• Fluent in English, spoken and written (Essential)
• Fluent in French, spoken and written (Preferable).
• Any commercial credit control experience in a large organisation would be advantageous or a desire to gain experience of credit control would be considered.
• Qualifications in Finance or Credit Management (Desirable)
• Excel, Word, PowerPoint to intermediate level or above.
• SAP systems knowledge would be advantageous.
• High level of accuracy and attention to detail.
• Highly organised and efficient and able to work to strict deadlines.
• Motivated and able to prioritise workload with minimum supervision.
• Openness to new technologies - digital learning and development.