Title:  Technical Business Analyst - Remote

Job ID:  3826



Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 


We are looking for technical business analyst who want to push themselves to deliver best in market SaaS solutions. We offer a challenging environment where you will have to grow, adapt, and use your skills consistently. Success will be the reward as we build solutions for the moments that matter for our customers.

You can read the bullets below. But they almost always look the same, right? Here is the deal – being an technical business analyst here at DFIN means helping us deliver SaaS software solutions for our customers that primarily work with the SEC or other global regulating bodies. Our products are in demand because we solve regulatory problems for our customers. You can make a difference here.

As a senior engineer, you’ll contribute to projects end to end, ensure the ongoing viability of feature sets and applications related to our products, collaborate with business partners to analyze business needs, and create clear roadmaps that advance the business strategy of the platforms.


The Tech BA will work closely with business partners and engineers to drive day-to-day deliverables and execute strategic direction. Duties include, but are not limited to:

  • Serve as product expert, understand user workflow; and work with engineering to deliver on commitments.
  • Manage backlog to ensure readiness of user stories for the upcoming sprint and create clear and actionable acceptance criteria.
  • Collaborate with engineering to prioritize enhancements, new features, and defect handling.
  • Monitor performance of features and continually iterate for a better client experience.
  • Analyzes data to ensure features are aligned with product goals/objectives.
  • Communicate with clients and internal stakeholders regarding business needs, application features and updates.
  • Demonstrated experience in successfully launching SaaS solutions to a B2B market.


  • Bachelor’s degree in business or technology or relevant experience
  • 3+ years of experience as a Business Analyst 
  • Excellent written, verbal, web, and face-to-face communication skills
  • Strong organizational skills, including ability to manage and prioritize multiple competing initiatives.
  • Demonstrated ability to collaborate with and influence others and resolve conflict.
  • Demonstrated ability to define and map data and processes within the organization.
  • Ability to perform data analysis and running SQL queries to retrieve data from various databases.
  • Ability to design UI/UX based on data driven decisions to drive user engagement for our customers.
  • Strong understanding of application integration and API connectivity
  • Strong knowledge of data Extraction Transformation and Load (ETL)
  • Produce workflow/process diagrams to illustrate system/process changes.
  • Strong understanding of Agile development methodologies, ceremonies, and software
  • Experience working with Azure DevOps or a similar platform.
  • Nice to have: CSPO or CSM certification.
  • Strong attention to detail and respect for timelines & deadlines
  • Backgrounds in any of the following areas is a significant plus:
    • o B2B SaaS applications
    • o Financial Services
    • o Risk and Compliance
  • Positive nature, enthusiasm, motivation, and a desire for continuous improvement

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to AccommodationRequests@dfinsolutions.com.

Job Segment: Business Analyst, Database, SQL, User Experience, Technology