Title:  Associate Credit Controller

Job ID:  3821


Category:  Finance and Accounting


This role is an exciting opportunity to join a Global Fintech. In this role you will be assessing both new and existing customers to facilitate credit limits for all our Companies in EMEA. For the collection part of the role, you will be expected to ensure timely collection of outstanding payments, from EMEA including Poland, UK, and Germany as assigned by the manager, joining an International team whose aim is to maximize company revenue and minimize bad debt while maintaining a high level of customer service..


  • Credit Vetting – Administration of the credit assessment process following company procedure and policy to determine credit worthiness of new and existing customers.
  • Using an electronic form on our billing system firstly completed by the sales department, you will process the account application through to the next stage to enable the account to be created in our financial system.
  • For new customers you will receive training to extract credit reports from our credit vetting software provider to determine creditworthiness and supply a credit limit. Customers can be monitored for behavior and checked for sanctions.
  • Cash Collection – Chasing customers for payment of outstanding invoices as per agreed company and departmental procedures for customer portfolio or as instructed by management using all tools available i.e. email, phone calls, dunning, statements.
  • Recording invoices in query/dispute, discussing with sales rep for resolution, monitor that revisions are forwarded to billing and actioned, then return to the chasing process.
  • Issue copy invoices when chasing to ensure customers can see what is being chased. Maintain close relationships with the billing team.
  • Send statements and dunning letters according to the procedure, including end-of-financial-year requests from customers.
  • Supply prompt and accurate advice and instructions on allocations working with Finance teams to ensure unallocated funds are kept to a minimum.
  • Reporting and providing information to management when requested.
  • Attending calls or meetings internally or externally as required.


  • Fluent in English, spoken and written (Essential)
  • Any commercial credit control experience in a large organisation would be advantageous or a desire to gain
  • experience of credit control would be considered.
  • Qualifications in Finance or Credit Management (Desirable)
  • Excel, Word, PowerPoint to intermediate level or above.
  • SAP systems knowledge would be advantageous.
  • High level of accuracy and attention to detail.
  • Highly organised and efficient and able to work to strict deadlines.
  • Motivated and able to prioritise workload with minimum supervision.

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