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Title:  Administrator/Junior Credit Controller (French Speaking)

Job ID:  1961

Krakow, MA, PL

Category:  Finance and Accounting

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe.  We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 


This role is an exciting opportunity to join a Global Fintech. In this role you will be assessing both new and existing customers to facilitate credit limits for all our Companies in EMEA and APAC. For the collection part of the role you will be expected to ensure timely collection of outstanding payments, from EMEA including Poland, UK, and Germany as assigned by the manager, joining an International team whose aim is to maximise company revenue and minimise bad debt while maintaining a high level of customer service.


  • Credit Vetting – Administration of the credit assessment process following company procedure and policy to determine credit worthiness of new and existing customers. 
  • Using an electronic form on our billing system firstly completed by the sales department, you will process the account application through to the next stage to enable the account to be created in our financial system.
  • For new customers you will receive training to extract credit reports from our credit vetting software provider to determine credit worthiness and supply a credit limit. Customers can be monitored for behaviour and checked for sanctions.
  • All new customers are to be listed for processing through another credit provider who constantly monitor for possible sanctions and adverse data.
  • Existing customers need to be assessed at least annually to ensure they are not exceeding their credit limits.
  • Cash Collection – Working with customers for payment of outstanding invoices as per agreed company and departmental procedures for customer portfolio or as instructed by management using all tools available i.e. email, phone calls, dunning, statements.
  • Recording invoices in query/dispute, discussing with Sales rep for resolution, monitor that revisions are forwarded to billing and actioned, then return to the chasing process.
  • Issue copy invoices when chasing to ensure customer can see what is being chased. Maintain close relationships with billing teams.
  • Send statements and dunning letters according to procedure, including end of financial year requests from customers.
  • Supply prompt and accurate advice and instructions on allocations working with Finance teams to ensure unallocated funds are kept to a minimum.
  • Reporting and providing information to management when requested.
  • Attending calls or meetings internally or externally as required.


  • Fluent in English, spoken and written (Essential)
  • Fluent in French, spoken and written (Essential).
  • Any commercial credit control experience in a large organisation would be advantageous or a desire to gain experience of credit control would be considered.
  • Qualifications in Finance or Credit Management (Desirable)
  • Excel, Word, PowerPoint to intermediate level or above.
  • SAP systems knowledge would be advantageous
  • High level of accuracy and attention to detail
  • Highly organised and efficient and able to work to strict deadlines 
  • Motivated and able to prioritise workload with minimum supervision


Donnelley Financial Solutions is committed to ensuring equal employment opportunity and does not discriminate in any employment decision because of race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation or on the basis of any other status protected by applicable national laws.   #TalentknowsTalent

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