Title:  Operations Data Analytics Sr. Associate - Remote

Job ID:  3887


Category:  Continuous Improvement

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 


The Operations Data Analytics Senior Associate is a key role on the Operations Strategy & Excellence Team.  This team is charged with leading the most critical and complex cross-functional projects within global Operations to create bottom-line impact. Many of these projects directly support executive level initiatives and DFIN’s overall strategic vision. They require an advanced level of problem solving and data analysis, which is where this role becomes critical.
You will be supporting the analytics workstream on these projects to provide insights that will drive pertinent business decisions. Since these projects span across many functions, you will work closely with a wide range of cross-functional stakeholders. You will be compiling and cleaning data from many sources, building analytical models and dashboards, and sharing insights directly to functional leaders. You will have the opportunity to work on a variety of projects across the organization to build your problem solving, data analytics, communications, and project management skills. 
We are looking for self-starters who are excited to jump in quickly and are comfortable working in a potentially ambiguous environment. This role is a fantastic opportunity for a candidate who is excited to help solve challenging problems and expand their analytical skills. 


  • Contribute to a diverse set of operational improvement projects, including deliverables such as processes analysis, solution design, implementation plans, and training/communication 
  • Synthesize clear takeaways from complex information using both qualitative and quantitative methods
  • Work with a wide range of cross-functional stakeholders and leaders
  • Compile information from various databases and data systems so that collected data can be integrated and applied to project analysis
  • Identify, analyze, and interpret trends or patterns in complex data sets and introduce recommendations based on complex data
  • Assist with creation of models such as financial modeling, linear regression, capacity analysis, and cost benefit analysis
  • Work with business leaders to develop KPI’s to measure execution effectiveness 
  • Develop and maintain dashboards to track KPI’s and other project related data
  • Translate complex data into intuitive visualizations and dashboards for various audiences
  • Act as an advocate for your team’s functional business partner relationship, based on direction from your Business Leader
  • Work effectively with cross-functional teams to come up with solutions and move people to act
  • Take ownership of your work and drive projects forward, with coaching from your team
  • Establish trust-based relationships with project stakeholders
  • Listen with empathy while synthesizing the most important business information
  • Communicate effectively with various audiences, in a structured manner of clear and concise information


  • Bachelor’s Degree in Business, Finance, Economics, Engineering, Data Science, Operations or related quantitative field
  • 1-3 years of prior work experience in a relevant field
  • Internship experience preferred for new grads
  • Consulting experience is a plus
  • High level of intellectual and analytical curiosity
  • Proficient to advanced skills in MS Office (Excel, PowerPoint, Word)
  • PowerBI, Tableau, and/or SQL experience is a plus
  • Experience organizing and analyzing large data sets from multiple sources
  • Highly organized with exceptional attention to detail and follow-through
  • Strong ability to manage multiple priorities with competing deadlines
  • Team player with a positive attitude and strong work ethic
  • Ability to effectively interact and build relationships with key stakeholders
  • Demonstrated ability to use critical thinking when analyzing and resolving issues 
  • Strong project management skills 
  • Excellent oral and written communication skills
  • Passion for solving tough problems and learning new areas of the business
  • Comfort working with potentially ambiguous problems and working on projects that are consistently new and challenging

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

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